Frequently Asked Questions
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2-3 Weeks
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I have the steps after purchasing listed in the product description. be sure to follow those steps and you will get a confirmation from me day of.
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I ship throughout u.s. only at the moment. Portraits are sent via stamp so there is no tracking. I’m doing this to keep shipping costs affordable. It should take between 1-2 weeks to arrive as it is traveling as snail mail.
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Yes! I am in the chicago area, please let me know in your email after purchasing that you would like to pick up your order and we can arrange a time.
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no refunds, but i am more than happy to replace any lost or damaged items
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by purchasing my work you agree and understand that all portraits are for personal use only. not to be reproduced or sold for profit. all artwork remains as the property of Kayla Macedo and is protected by copyright © 2026. All rights reserved.